Postage

The Collab Store ships via Australia Post with tracking. A standard postage and handling fee will be applied to the total purchase cost after shipping details have been added in the check out cart. Purchases will ship within 2 weeks from the purchase date.

Returns & Cancellations

The Collab Store does not accept return of goods for change of mind. Once an order has been received, customers have 7 days to report any damages for a refund or replacement of the faulty goods. The Collab Store does not accept responsibility for lost or stolen goods during transit.

For lost or stolen goods during postage please notify us within 7 days so we can lodge a claim with Australia Post.

Our returns and refunds policy are in accordance with the Australian Consumer Law

If you have any questions, please contact us.